Hospitality Services consists of five distinct divisions - Campus Operations, Conference Services, Residence Dining, Great Hall Catering and Vending Services.  We have over 600 employees working in the various divisions.  We service over 23,000 customers per day in 20 campus operations providing our guests with a wide variety of options and choices including many of your favourite franchises. For more information about our department please see: https://www.youtube.com/watch?v=4GwBdRQ90Hw&feature=player_embedded.
 
The Food Service Assistant 1 is responsible for serving food and beverages, food preparation (i.e. making sandwiches), accepting payment (i.e. cashier position), cleaning and sanitizing various work areas.  The incumbent will be in a frontline position responsible for providing exceptional customer service; however additional duties include restocking of product and assisting in other areas (i.e. kitchen, dish-room).  The incumbent also provides assistance for special functions (i.e. Banquets, BBQs, etc.), receiving and storing deliveries, training of staff and performing table/bar service as required.

The Food Service Assistant II is a lead hand to the Food Service Assistants and is responsible for training new staff members and orientating new members to the established procedures, routine, and serving/food preparation techniques.  The incumbent is responsible for operation of the unit in the absence of management or a supervisor, and also may be responsible for the effective opening or closing of their food service unit. 

Qualifications
Education:
-   High School Diploma (OSSD)

Experience:
-   2-3 years of previous customer service experience, preferably in the food service industry 

Knowledge, Skills & Abilities:
-   Ability to work collaboratively in a team environment
-   Exceptional customer service skills, and takes satisfaction of keeping customers satisfied
-   Reputation for maintaining a professional and friendly demeanor
-   Ability to provide a safe environment for our guests
-   Ability to work well under pressure and handle multiple conflicting priorities in a fast-paced environment with frequent interruptions
-   Ability to perform physically demanding work (i.e. Standing for long periods of time, lifting arm to serve customers over counter) and physical capability of pushing, pulling, lifting and carrying up to 20 kg.
-   Demonstrated oral and written communication skills with an ability to take direction
-   Natural inclination to respond courteously to instruction, questions and comments
-   Ability to establish and build healthy working relations and partnerships with customers, peers and supervisors 
-   Demonstrated dependability and cooperative nature
 
Interested applicants are asked to visit: www.workingatwestern.uwo.ca to apply online to job reference 6852, 6853, 6857 or 6858, by midnight on May 26^th, 2016.
 
Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to qualified CUPE 2692 applicants.
 
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.
 
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.