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Unit Manager - Residence Dining

by Western University

Reference #: 5765
Position Type: Full-time
Location: London, Ontario
Date Posted: Apr 27, 2016
Experience: 5 Years
Education: College Diploma (2 years)
Western University

Job Description

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth.  We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
 
Hospitality Services at Western University is passionate about delivering superior quality in food, nutrition and service, and prides itself on setting standards that others often try to replicate.  Our focus continues to be our students as well as the University and London Communities.
 
The Unit Manager will provide on-site stabilization through leadership and direction to the Hospitality Services operations, as well as appealing, high quality food, in harmony with a highly productive and profitable, customer driven service base.  The Unit Manager will formulate and facilitate an atmosphere conducive to a home-like feeling of comfort for the residence, in conjunction with a healthy and safe working environment.
 
Qualifications
Education:
-   2 Year College Diploma in Hospitality Industry
-   University Degree in Hospitality Management and Administration preferred
-   Red Seal Certification preferred

Experience:
-   5 years' experience in the Hospitality Industry
-   2 years' management experience
-   5 years' kitchen management experience in a unionized environment preferred

Knowledge, Skills & Abilities:
-   Knowledge of food preparation methods and food safety practices, including the operation of kitchen equipment
-   Knowledge of food service purchasing practices with the ability to plan and order to meet menu and volume requirements
-   Knowledge of sustainability approaches in the food service sector
-   Knowledge of approaches and techniques to market, promote and design products, including product placement, merchandising, creating displays in the unit, and placing signage and point of purchase materials
-   Knowledge of approaches and techniques to maximize traffic flow within the unit and identify opportunities to increase sales
-   Demonstrated management expertise with the ability to develop a strong staff team and work effectively as a member of the Hospitality Services management group
-   Results orientated and able to handle many tasks and maintain a high level of individual and team performance
-   Positive, outgoing attitude with genuine customer service orientation
-   Business management skills with a proven track record of achieving growth and hitting corporate objectives
-   Judgment, analytical and problem solving skills with a consultative and collaborative approach to addressing issues and opportunities
-   Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
-   An ability to know when to take a hands-on approach and when to observe a situation
-   A strong commitment to ensuring a respectful and accepting workplace for all
-   Flexibility to work a variable schedule (including nights and weekends)
 
Interested applicants are asked to visit: www.workingatwestern.uwo.ca to apply online to job reference 5765, by midnight on May 10th, 2016.
 
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.  In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.
 
Accommodations are available for applicants with disabilities throughout the recruitment process.  If you require accommodations for interviews or other meetings, please contact Human Resources at hrhelp@uwo.ca or phone 519-661-2194.
 
We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.

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Job Location

London, Ontario