Lucasworks is currently recruiting for a Bilingual (French) Customer Service Coordinator to join a large and fast growing company in Windsor. We are looking for outgoing and friendly individuals with great customer service skills.

DETAILS
Position Location: Windsor
Hours Of Employment: Days/Afternoons
Compensation: $27,000 to $30,000 annually

REQUIREMENTS
Experience: 2+Years
Education: Post Secondary

Responsibilities
• Answer incoming emergency and non-emergency assistance calls
• Identify solutions to customers/facilities/providers issues and inquiries
• Make informed decisions as it relates to coordinating services
• Case Management
• Monitor incoming faxes
• Manage and respond to incoming emails
• Activity report creation
• Provide excellent customer service
 
Qualifications and Experience
• 1-3 years’ experience in customer service or retail
• Must be bilingual in French (speak, read, write)
• Flexibility to work on a rotating shifts