PRODUCT QUALITY TECHNICIAN – FULL TIME

StarTech.com Ltd. is a global manufacturer of hard-to-find parts and accessories that connect and enhance business technology.  We make it easy for IT professionals around the globe to find and get the part they need to enable their business solutions. 

We innovate, design and make a wide range of unique, specialized or hard-to-find parts and accessories that connect and enhance business technology.  Our friendly, professional and responsive employees, proprietary web resources and channel partners ensure that the right product is delivered to the IT professional.

Founded in 1985, we are a privately owned Canadian company, with operations in the USA and England.  We have been named an INC 5000 honoree in the United States for 5 consecutive years, recognizing us as one of the fastest growing private companies. In 2009 and 2011, StarTech.com was named one of the 50 Best Small and Medium Employers in Canada and also recognized as one of the top 50 Best Managed Companies in Canada in 2011.

Our customers love doing business with us because we provide exceptional customer service with lifetime support and exclusive online resources that save them time and money.

We are currently looking for a full-time Product Quality Technician to join our Product Quality team.

This role will work closely with Distribution team along with the Product Management team to ensure that new StarTech.com products comply with relevant certifications and are manufactured to correct specifications.

Additional responsibilities include:

·         Conducting random quality audits on all products including visual and functional inspections

·         Assisting with Returned Product testing and reporting on defective products

·         Working with our technical specialists to assist in resolving product quality issues

·         Implementing product quality process improvements under the guidance of the Product Quality Supervisor and Vendor Manager

·         Creating and managing accurate records related to product quality testing and resolution

The ideal candidate will have a post secondary diploma/degree in a Technology or Electronics related discipline.  In addition, the qualified candidate will possess analytical skills, and will have the ability to work effectively and efficiently both independently and in a team environment.  A passion for customer service and well developed communication skills are a must. This position will be required to liaise with various departments both at the Canadian corporate office as well as the US and UK Distribution facilities.

In addition the candidate will possess:

·         Experience in MS Office including Excel and Outlook

·         Some familiarity and experience with computer hardware products

·         Ability to install and conduct tests on StarTech.com products (such as cables, I/O cards, data switches)

·         Strong time management skills

·         Have industry knowledge of quality processes, inspections and test procedures

·         Strong attention to detail

If you want to join a successful, growing and dynamic entrepreneurial company that provides competitive compensation and benefits, please submit your resume and salary expectations in confidence by applying on-line directly to www.startech.com