WindsorCareers.com / Windsor, Ontario - HGS Canada - Customer Service Representative

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Position Type:	Full-time
Location:	Windsor, Ontario
Date Posted:	May 26, 2016
Experience:	1 Year
Education:	High School Diploma

Job Description

Customer Service Representative
Windsor, ON

$11.50 /hour – English
$13.50/hour - Bilingual French

Greetings!
HGS Canada is hiring 50 English and 10 Bilingual Customer Service Representatives for our Windsor, ON site. In this role you will be providing stellar customer service as you handle inbound inquiries in our call centre. The successful candidate will demonstrate an empathetic and sympathetic approach while responding to customers, analyzing their needs and offering first call resolution. If you are analytical, detail oriented, and enjoy solving problems both imaginatively and resourcefully; you should consider a career with us today!
Start Date: Classes starting June 6^th, 2016 and June 20th, 2016

Qualifications:

Possess strong multitasking abilities
Clear Criminal Record Check required
Must be punctual and committed to a flexible work schedule
High school diploma
Customer service experience an asset
Strong listening and communication skills, professional telephone manner
Must be comfortable working in a measurable target driven environment
Available to work days, evenings and week-ends to meet customer demand
Must be computer literate: strong keyboarding and internet navigation skills
Ability to find customer answers quickly while using multiple resources
Ability to deal with customers professionally in a fast and ever changing environment

You should join us because:

Full-Time
Inbound calls only (no cold calling)
Rewards and Recognition Program
Semi Annual Bonuses
Comprehensive Health & Dental Benefits Plan
Fully paid training
Employee Discount Program
Career advancement opportunities
Car-pool options

It’s easy to apply - create a profile and upload your resume at
http://www.JoinHGS.com
Facebook: https://www.facebook.com/HGSCanadaInc
(Keywords: Customer Service, Full-Time, Call Centre, Contact Centre, Customer Service Representative, Customer Service Agent, Call Center, Contact Center, Inbound, In-bound, Associates)