Manager, Operations - Community Support Programs

by ONE CARE Home & Community Support Services c/o Prime Management Group Inc.

Location: Kitchener, ON
Date Posted: Jan 06, 2021

Job Description

Valuing Collaboration, Progressive Learning, Transparent Accountability, Client Driven Care, and Advancing Excellence; ONE CARE Home & Community Support Services is committed to providing exceptional home and community services to support and strengthen the health, independence, and quality of life for individuals and their families in the community. ONE CARE Home & Community Support Services is a community based, charitable, Not-For-Profit health organization providing supportive care to families in Huron and Perth Counties as well as the surrounding area.

ONE CARE Home & Community Support Services has partnered with Prime Management Group Inc. in the exciting search effort of an energetic, driven, and proven Manager, Operations - Community Support Programs to join their growing team!

Reporting to the Executive Director, the Manager, Operations - Community Support Programs (which includes adult day programs, transportation, nutrition and respite programs, etc.) will lead the development and oversight of assigned community support programs in accordance with the organization’s policies and philosophies. This highly organized and results-oriented leader will initiate, develop, and manage critical ONE CARE programs in order to ensure the highest quality of service delivery, in alignment with key performance indicators. Additionally, this position will lead the development of new, innovative initiatives/programs designed to enhance client transitions with other key partners and stakeholders in the healthcare sector.

Working collaboratively with key members of the Leadership Team, the Manager, Operations - Community Support Programs will focus on the quality of all existing programs and opportunities for development. This passionate leader will take a creative and proactive approach to managing and navigating through the ever-changing needs of community healthcare, with a visionary focus on the development of future services.

The successful candidate will have a Degree/Diploma in Business, Nursing, Social Services, or a related field coupled with a minimum of 5 years’ experience as an engaging, adaptable, and inspirational healthcare leader. Additionally, the successful candidate will possess dynamic communication and proven program management skills to coordinate with key healthcare stakeholders, as ONE CARE engages in system change and deals with the significant impacts of COVID-19. This resourceful leader will also have experience with client support software, databases, report management, and support administration tools.

Prime Management Group Inc. will be accepting all resumes and cover letters in confidence from interested candidates. Requests for additional information in the role and/or confidential suggestions or nominations may also be submitted to Michelle Rawson, Director Talent Acquisition/HR Consulting, at

Application Contact Information

Company Name:   ONE CARE Home & Community Support Services c/o Prime Management Group Inc.
Contact Name:   Michelle Rawson - Director, HR Consulting/Talent Acquisition
Telephone:   519 672 7710
Email Address:
Application URL: Click here to apply online

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Job Location

Kitchener, ON