Transportation Officer

by Grand Erie District School Board

Date Posted: Jul 04, 2024

Job Description

Grand Erie District School Board represents more than 28,000 students in 58 elementary schools and 14 secondary schools within the City of Brantford and the counties of Brant, Haldimand and Norfolk, as well as students from Six Nations of the Grand River First Nation and Mississaugas of the Credit First Nation. With a dedicated staff of more than 2,900, Grand Erie is committed to learning, leading and inspiring. The Education Centre is located in Brantford. The Board is currently seeking a Transportation Officer to join our team.

Reporting to the Manager of Transportation Services, the Transportation Officer is responsible for the design, implementation, and continual review of student transportation for regular or specialized service through the use of a computerized planning software program. The Transportation Officer will plan routes and maximize system efficiencies within prescribed parameters set out in the procedures and policies of Student Transportation Services Brant Haldimand Norfolk, related policies and procedures defined by member School Boards, and/or applicable legislative requirements. The position provides support to members of the transportation department, member school boards, and the school bus operators.

The Transportation Officer will be responsible for performing duties in the key areas set out below:

Route Planning and Data Integrity
  • on an annual basis, create routes for assigned geographic area(s) using student data provided by the School Board(s) in accordance with governing policies and procedures;
  • on a monthly basis, conduct on-going analysis of vehicle routing; recommend and implement modifications/additions/deletions to increase operating efficiencies and/or improve customer service;
  • on a monthly basis, perform route audits to ensure driver and contract compliance at scheduled intervals; and
  • on a weekly basis, maintain accurate student, route, and boundary data in the computerized planning software;
  • on a daily basis, field phone calls and respond to emails from operators, schools, central board staff and parents, making changes to the transportation solution as required
  • as needed, generate reports from the planning software to assist with analysis of key performance metrics and other initiatives;
  • as needed, review bus stop locations and defined hazard areas as required to ensure accurate student information is populated and student safety is not compromised;
  • as needed, perform other duties as assigned.

  • Liaise with bus companies as required; monitor bus companies for adherence to route plans, Board and consortium policies and procedures;
  • Initiate and facilitate school communication meetings between school staff and the bus operators as required;
  • Assist with the development and implementation of transportation policies and procedures, contracts, Ministry simulations and other reports as required;
  • Attend meetings with outside agencies representing the consortium as required;
  • Respond to inquiries from parent(s)/guardian(s), school staff, central board staff and bus operators; and
  • Investigate and communicate information with respect to school bus incidents and/or collisions with impacted stakeholders.

  • The Transportation Officer will have access to confidential data ( ie: student records, medical information, school closures, budget figures, etc) and is required to conduct daily business in keeping with related privacy legislation and related confidentiality policies

  • college diploma in Planning, GIS or other related discipline preferred
  • working knowledge of routing software program(s) – preference given to experience working with BusPlanner
  • strong focus on customer service and timely service delivery
  • superior planning and time management skills to be able to handle multiple priorities
  • demonstrated initiative and ability to work with minimal supervision
  • ability to sort, analyze and interpret large volumes of data to make informed decisions and provide recommendations
  • working knowledge of Ministry of Education and Transportation regulations, Highway Traffic Act, and local/ municipal by-laws.
Job Specifications
Hours of Work Hours of work will be established to cover, at a minimum, the department’s hours of operator which range from 7:00 AM to 5:15 PM; shifts will be staggered to allow coverage of all required times. These times are only a guideline and can be modified as required. During certain times of the year, most notably the start of the school year, it is an expectation that additional hours will be logged in order to ensure adequate levels of customer service are achieved. 
Rate of Pay The annual salary range for this position is $65,416 to $74,336
Effective Date As soon as possible
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Applicants may apply by visiting the school board Job Board by July 29, 2024 at 4:00 pm.   

All submissions are to include a complete cover letter, resume, qualifications, and the names of three (3) professional references at least one of which must be a current supervisor (one document if submitted electronically). All new employees are required to provide an original Police Record Check (which includes a “vulnerable sector search”) acceptable to the Board prior to the commencement of employment.

Applicants with a disability that requires an accommodation to enable their participation in the interview process should advise the Board when contacted for an interview.  Any assessment and selection materials and processes used in the interview process can be made available in an accessible format, upon request in advance.

All submissions are subject to a screening process and some applicants may not be granted an interview.

Grand Erie District School Board recognizes Six Nations of the Grand River and Mississaugas of the Credit First Nation, as the longstanding peoples of this territory. We honour, recognize, and respect these communities as well as all First Nations, Métis and Inuit Peoples who reside within Grand Erie District School Board. We are all stewards of these lands and waters where we now gather, learn and play, and commit to working together in the spirit of Reconciliation.
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